Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website and use our services. This policy is designed to help you understand what cookies are, how we use them, and what choices you have regarding their use on our platform operating under Australian jurisdiction.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that allows our platform to recognize your device and remember certain preferences or actions. Cookies serve various purposes, from essential site functionality to enhancing your gaming experience and providing personalized content. Our platform uses both first-party cookies (set directly by our website) and third-party cookies (set by external services we integrate with).
Similar technologies include web beacons, pixel tags, and local storage, which work alongside cookies to improve our services. These technologies help us understand how you interact with our gaming platform, which games you prefer, and how we can optimize your overall experience.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core functionality including security, account access, and payment processing | Session/Up to 12 months |
| Functional Cookies | Remember your preferences, language settings, and gaming history | Up to 24 months |
| Performance Cookies | Analyze site performance, track loading times, and identify technical issues | Up to 13 months |
| Analytics Cookies | Collect data about user behavior, popular games, and platform usage patterns | Up to 26 months |
| Marketing Cookies | Deliver targeted advertisements and track marketing campaign effectiveness | Up to 12 months |
Essential Cookies
Essential cookies are fundamental to our platform’s operation and cannot be disabled without significantly impacting your ability to use our services. These cookies enable critical functions including user authentication, secure payment processing, fraud prevention, and maintaining your gaming session. They ensure your account remains secure and that sensitive information is protected during transactions.
Without these cookies, you would not be able to log into your account, make deposits or withdrawals, or access many of our gaming features. Essential cookies also help us comply with Australian gambling regulations by maintaining accurate records of your gaming activity and ensuring responsible gaming measures are properly implemented.
Functional and Performance Cookies
Functional cookies enhance your user experience by remembering your preferences and settings. These include your chosen language, preferred currency, favorite games, and display options. They also store information about your gaming history, allowing you to easily access recently played games and continue where you left off.
Performance cookies help us monitor and improve our platform’s technical performance. They track page loading times, identify areas where the site may be running slowly, and help us detect and resolve technical issues. This data is used to optimize our servers and ensure smooth gameplay across all devices and internet connections.
Analytics and Tracking
Analytics cookies collect aggregated data about how users interact with our platform. This information helps us understand which games are most popular, how long users spend on different sections of the site, and what features are used most frequently. We use this data to make informed decisions about new game additions, feature improvements, and overall platform enhancements.
We may use third-party analytics services that place their own cookies on your device. These services help us gain deeper insights into user behavior while maintaining anonymity. The data collected through analytics cookies is typically aggregated and does not identify individual users unless combined with other information in your account profile.
Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalized advertisements and promotional content based on your interests and gaming preferences. These cookies track which games you play, what promotional offers you engage with, and your general activity patterns on our platform. This information helps us provide relevant bonus offers, game recommendations, and targeted marketing communications.
We may work with advertising partners who use cookies to display our advertisements on other websites you visit. These cookies help ensure that the ads you see are relevant to your interests and prevent you from seeing the same advertisement too frequently. You can control these cookies through your browser settings or opt-out mechanisms provided by advertising networks.
Third-Party Cookies
Our platform integrates with various third-party services that may set their own cookies on your device. These include payment processors, game providers, customer support tools, and analytics services. Each third-party service has its own cookie policy and data handling practices, which we encourage you to review.
- Payment processing services use cookies to secure transactions and prevent fraud
- Game providers may use cookies to maintain game state and preferences
- Customer support tools use cookies to maintain conversation history
- Social media plugins may set cookies if you interact with them
- Security services use cookies to detect and prevent malicious activity
Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Most web browsers allow you to control cookies through their settings, where you can block all cookies, accept only first-party cookies, or receive notifications before cookies are set. However, please note that disabling certain cookies may impact your ability to use all features of our gaming platform.
Our platform provides cookie preference settings where you can choose which types of non-essential cookies to accept or decline. You can access these settings through the cookie banner that appears when you first visit our site, or through the cookie preferences link in our website footer.
Browser-Specific Instructions
Different web browsers have varying methods for managing cookies. Here are instructions for popular browsers:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Options > Privacy and Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Go to Settings > Cookies and site permissions > Cookies and site data
- Mobile browsers: Access through browser menu or device settings
Remember that clearing cookies will log you out of your account and reset your preferences. You may need to reconfigure your settings and log in again after managing your cookies.
Updates to Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will notify you through our platform or via email. We encourage you to review this policy regularly to stay informed about how we use cookies and similar technologies.
Last updated: November 2024
Contact Information
If you have questions about our Cookie Policy or how we use cookies on our platform, please contact our support team. We are committed to transparency and will be happy to explain our cookie practices or help you manage your cookie preferences. You can reach us through our customer support channels available on our website.